Customer Service Fail and I joined Weight Watchers!!

Ok, I am mad as hell right now >:(

This past summer I took a trip out to Marens family's place in MI where I wrecked my right knee a bit. I wound up going to the emergency room for it and they said I pretty much jut hurt it and the pain would go away. Well, time has come and gone and the pain never went away. It did get a LOT better but it never really went away. Well, something slipped tonight and it really started hurting. Fortunately I was able to push back into place whatever it was that slipped over my kneecap (you may cringe here) and get back to walking normally... but if that isn't a red flag I don't know what is.

So I call my doctors office to make an appointment at about 4:50 knowing they close at 5:00. I am on hold when I call so i don't mind waiting. I wait and wait and wait... finally I get to 4:58pm and the pone comes on and say I will be switched to the on call nurse. I don't care as long as I can make my appointment. So at about 5 she picks up and does the whole "can I help you" thing. I say i would like to make an appointment. She informs me that she can't do that because she is the oncall nurse. I can't fault her for that she did nothing wrong.

Seriously?!? I was kept on hold and then just cut off? What kind of rinky dink phone system are they using there? I know at work, our phones automatically shut off at closing time - 8:00. However if you get through the gate at 7:59:59 and there are three calls holding in front of you, we will take your call and the service will be excellent! We will not cut you off and hang you out to dry like you don't matter. What a bunch of garbage. Epic Fail Fairview! Thanks a lot!

On a much happier note, last Thursday I joined Weight Watchers. My goal is to loose at least 100 lbs by September 5 (my wedding day) I just weighed in yesterday after week one and I am down 8.4 lbs almost one tenth of the way already!! I'll call that a win.

Later Dayz,
Ken